We had a bug tonight that triggered comment notification emails on feeds imported into groups/rooms. The bug was live for about 3 hours and affected about 1000 people. We apologize for these erroneous email notifications, and are implementing extra checks to ensure that it does not happen again.
K.D.,
Susan Beebe,
April Buchheit,
Isha (Marysia),
Pistos,
Roney Smith,
Rob Diana,
MikeAmundsen,
Bruce Lewis,
Kazutaka Ogaki,
Jen (SquirrelGirl),
Glenn Slaven,
Jick Nan,
Ton Zijp,
Tudor Bosman,
Guy Vander Heyden,
Rachel Lea Fox,
Brian Hendrickson,
Johnny,
Michael W. May,
Rodfather,
Micah,
Simon Wicks,
Kol Tregaskes,
NaHi,
and
RAPatton
liked this
I'm really sorry about this. I know how annoying unwanted email is :(
- Paul Buchheit
I was wondering why people's comments were being emailed to me
- RAPatton
Thanks, Paul.
- Anne Bouey
I apologize for all the trouble that we've caused you tonight. I understand -- I'd be quite angry myself if another service did this to me. We have a few improvements in mind that should prevent this from happening in the future.
- Tudor Bosman
Christopher, we are working on switching from the old comment notifier (which only emailed if you hadn't been active on the site recently) to the new one (which is instant, allows for reply-by-email, etc), so it's possible those were intended, unless you had that feature switched off. For now, we've reverted the whole change until we can be sure that it's doing the right thing.
- Paul Buchheit
I wondered what that was .. I went into settings to turn it off - thanks for the update
- Nick Halstead
I wondered why I was getting those emails! One was titled "Are you being hacked (and do you know)?" - that was actually the proper title of the post - but it had me wondering!
- Scott Loftesness
freaked me out this AM when i saw my inbox *stuffed* w/ FF items from my search groups. glad you guys posted this notice - i found it in my first search on the issue.
- MikeAmundsen