"Ma’am you have 1 minute to find the information, if you can not find that information in 1 minute you will have to call back Oh I have it it right here, my desk is right next to me, let me just grab it… Ma’am you now have 30 seconds  Uh… that took 30 seconds? There’s no need to be rude or rush me, it’s right here Ma’am you now have 10…9…8… It’s RIGHT HERE.. his ss# is 123456789 Now may I have your daughter’s ss# Yes, here’s is right here as well, just in a different drawer  The same rules apply ma’am you now have 40 seconds to .. Yes, yes.. you know I was on hold for nearly an hour to talk to you all, you would think you could wait more than a minute.. Ma’am I don’t appreciate your tone and should you speak to me in a manner I find threatening i can end this call at anytime" - Eric - Final Countdown