I like Zappos easy returns. though I love my birkenstock arizona sandals, the London style closed shoes don't feel good at all on my feet. I'd try them on and take them off a few minutes later. It's something about the uppers that doesn't work for me. - ellbeecee

tracking my return, that's going to kentucky: " RECENT WEATHER HAS CAUSED DELIVERY DELAYS. RECOVERY EFFORTS ARE UNDER WAY TO DELIVER YOUR PACKAGE AS SOON AS POSSIBLE. / WE'RE WORKING TO DELIVER YOUR PACKAGE AS SOON AS POSSIBLE. " Hey, as long as UPS knows where it is, I'm ok and will accept that it's going to get there eventually. - ellbeecee