"Hi Neal, Didn't know you lived in Japan for so long. We were there briefly and really loved the place. ...On the other hand, if you are trying to sell to a technical crowd or a B2B scenario, the traditional business style may be the best. That's a good point as to get 'respect' with technologists you need to speak their language and establish that you have deep subject matter expertise. This is probably the one place where jargon is accepted, if not encouraged. Ivan" - Ivan Walsh