"Laurie thats very kind of you. #e20 or #socbiz - whatever your poison, its great to have real how-to insight. Group hugs are of course nice but ultimately we need to make all of this work in a meaningful way. What I especially liked about your post was that it will get practitioners to step out of the rampant group think thats in existence today. Your post will help those who are either just getting started or are banging their heads against the wall with what seems like very similar issues around selling the value proposition for collaborative business, in a way that both executives and end users can readily appreciate.  Thanks again for sharing :)" - Sameer