"I've found that assertiveness is the ability to ask for what you need while aggressiveness refers more to doing things without regard to how they affect others. In the world of leadership and workplace politics assertiveness is a highly desirable characteristic. It enables leaders to ask for what they need and make their position clear without being a jerk. Think about the following assertiveness tips and ask yourself how many you practice every day. 1. Tell people what you need and let them do the same. 2. Be specific about what you want to happen. 3. Don't get attached to only one outcome (yours). 4. Try not to crush or minimize other people's perspectives. 5. Invite people to comment on how your needs affect them. 6. Always be kind and remain calm when asking for what you need. 7. Allow other people the same amount of time to describe their needs. 8. Tell people what you need early in the conversation rather than after the fact. 9. Allow others to assert themselves. 10. Compromise on your needs and meet people halfway. Being assertive is not about behaving like a jerk. It's about letting people know where you stand and what you need in a kind, direct and flexible way and then being willing to work with them to find resolutions that work for everyone. So many problems arise in the workplace because people get into power struggles, become entrenched in a single position and step all over each other. Being assertive allows you to express your views and also encourage others to do the same." - Lit