Social CRM

Join us to discuss, debate & share info, thoughts, breakthroughs, case studies, best practices on stuff related to Social CRM and/or CRM 2.0
Thursday! Another great webcast from US Telecom and @TamaraDull on #bigdata #Hadoop and the #datawarehouse: https://www.webcaster4.com/Webcast...
"Messenger Reaches 500 Million | Facebook Newsroom" http://newsroom.fb.com/news... https://twitter.com/BrentLe...
Average Revenue Per User Keeps Delivering For Facebook $FB http://seekingalpha.com/article...
5 Facts to End the ROI Debate on Customer Experience http://beyondphilosophy.com/5-facts...
Quidsi's Social Marketing Experiment Takes Off http://www.1to1media.com/weblog...
RT @AngelicaPereyra: Conoce los detalles del Contact Center Day 2014 que se realiza mañana! con @Bob_Thompson http://www.e-contact.cl/index... elcontact MediaSponsor
5 Reasons Your KPIs Are Hurting Your Customer Experience http://beyondphilosophy.com/5-reaso...
¿Que debes considerar en la selección de un proveedor de SaaS? #scrm #crm http://www.jesushoyos.com/crm_en_... https://twitter.com/jesus_h...
Tweets del webinar de Herramientas de Redes Sociales https://storify.com/jesus_h...
¿Cómo seleccionar una herramienta de redes sociales? http://www.slideshare.net/solvisc...
In the immortal words of Denny Green, "The Bears are who we thought they were". But they aren’t getting let off the hook tonight...
Computers that use light particles instead of electricity may be available within a decade. https://t.co/AnpzgEe6bv
Vender SaaS en #latam requiere un nivel de emprendimiento y dedicación. #scrm #crm http://www.jesushoyos.com/crm_en_...
Thanks! RT @mloughlin: Smart Data News is out! http://paper.li/mloughl... Stories via @jilldyche @x_twentythree @TheSemanticNet
.@valentinvalle yo escribi sobre esto en LinkedIn sobre temas de crisis y un command center dedicado a todo esto https://www.linkedin.com/pulse...
RT @valentinvalle: . @jesus_hoyos y humildad para aceptar cuando necesitan apoyo ;)
Customer Experience vs. Customer Engagement — A Distinction Without a Difference? | CustomerThink http://customerthink.com/custome...
RT @adage: Maurice Levy on why Publicis is buying Sapient ... and on Sorrell's talent for disdain. http://adage.com/abstrac...
RT @SAI: Spending on native ads is soaring as marketers and online publishers realize the benefits http://www.businessinsider.com/spendin... https://twitter.com/SAI...
RT @Ed_Sullivan: “@ValaAfshar: Top Silicon Valley venture capitalist @brucevc of @InterWestVC advice on CRM 3.0 and context marketing http://www.huffingtonpost.com/vala-af...
RT @roamingromanski: 5 Free Marketing Tools to Use With Your Marketing Automation Software http://www.weidert.com/whole_b...
RT @Erica_Messick: Information is at the center of everything. It's different than data, also not the same as knowledge. #truth @ekolsky #datadrivensummit
RT @AnitaHolley: Practical tips on how to boost Customer Lifetime Value with every customer interaction http://www.max.co.uk/resourc... #RTAFY #bizitalk #FPSBS RT
RT @Maximizer_CRM: Are customer #retention strategies more important that acquisition strategies? http://www.max.co.uk/resourc... #RTAFY #bizitalk #FPSBS RT
RT @sugarcrm: Is your #CRM strategy and vision aligned with the modern customer? New blog post from @mschneider718: http://blog.sugarcrm.com/2014...
RT @pgreenbe: #crmwatchlist 2015 registration closes Nov. 14. If interested send email to [email protected] #crm #scrm #customerengagement
RT @CIOonline: Cortana to give voice and ears to Dynamics CRM http://www.cio.com/article... @CIOonline
RT @TheCR: Need to bring someone up to speed to the basics of #community? Check out our Community Management Fundamentals deck: http://www.slideshare.net/rhappe...
.@valentinvalle ya hay varios mensajes así con el tema de México y es hora que la empresas tomen en serio sus procesos, cultura y tecnología
Lee The CRM Latin America Daily ▸ noticias destacadas del dia via @sapnoticiasmx @amesquit @grupolanka http://paper.li/jesus_h... #crmlatam