Roebot

MindTouch, Inc. founder, and CEO. Distributed open source dad 2.0, technology punk and burrito connoisseur.
RT @DamienH: [MindTouch Product Update] Customer Feedback & Social Discussion Best Practices http://www.mindtouch.com/blog...
RT @DamienH: Site and Page History Increases User Accountability and Improves Site Security http://www.mindtouch.com/blog...
RT @radialpoint: Customers Want To Be Their Own Hero: Unlock Their Potential with Self-Service Knowledge http://www.mindtouch.com/blog... via @MindTouch
RT @digiphile: Malnrourished children may suffer stunting due to sanitation, not lack of food: http://www.nytimes.com/2014... HT @SteveLohr https://twitter.com/digiphi...
Amazon's Cloud Is One of the Fastest-Growing Software Businesses in History - Businessweek http://www.businessweek.com/article...
Frontleaf - Customer Success, Done Right https://www.frontleaf.com/ => #CSM Analytics
RT @loshaskelleros: Don't forget to join us tomorrow at @MindTouch's HQ for some #Haskell hacking in #sandiego. http://www.meetup.com/SanDieg...
RT @DamienH: [Webinar] CEOs, VPs, and Customer Success Evangelists to Discuss Best Practices and Tactics on Thur 7/17 and Fri 7... http://www.mindtouch.com/blog...
RT @Pentaho: RT @ninjawritermama: Pentaho Deploys MindTouch: A Customer Success Story http://mindtouch.com/blog... via @MindTouch and @Pentaho
The Power of No: 12 Things to Say “No” To Today http://www.slideshare.net/JamesAl...
RT @TomMurphyBA: @MindTouch updates its help center software, enhancing customer understanding. http://www.cmswire.com/cms... #customerexperience #customersuccess
Mutually Confidential Computation = The God Protocols http://szabo.best.vwh.net/msc...
Customers Want To Be Their Own Hero: Unlock Their Potential with Self-Service Knowledge http://www.mindtouch.com/blog...
RT @loshaskelleros: Our next meeting is this Wed July 16th, join us at @mindtouch's HQ for some #Haskell http://www.meetup.com/SanDieg... #sandiego #fp
RT @bfeld: reminder to self: not happy with game? change the game.
RT @MindTouch: RT @tibbr "The Difference Between Information and Knowledge via @gapingvoid #KM #e20 | https://twitter.com/tibbr... #customersuccess #custserv #cx
RT @sfdcexpert: 2014 Top 50 Most Active SFDC Service Cloud Influencers http://www.mindtouch.com/blog... via @MindTouch – Driving Customer Success with Self-service
RT @WaypointGrpB2B: Hope initiatives grew in 2 yrs! RT @Frontleaf: #Customersuccess, marketing gimmick or the real deal? via @MindTouch http://www.mindtouch.com/blog...
RT @lincolnmurphy: Yes, #CustomerSuccess can be a product issue. If your #SaaS is not designed to get them to their desired outcome, they may not be successful
RT @HistoryInPics: Buzz Aldrin arriving to work six days before liftoff. https://twitter.com/History...
Top 50 Most Active Salesforce Service Cloud Influencers http://www.mindtouch.com/blog... @alexbard and @garybenitt are former #San Diegans.
RT @MindTouch: #Code42 delivers phenomenal #custserv by making sure the customer is not only satisfied, but “evangelized” http://mindtouch.com/blog... #saas
RT @MindTouch: [Infographic] Why Businesses Should Care About Reducing #CustomerEffort? http://t.co/B4mxCkPrdY | #customersuccess | http://t.co/E7WuGrJsa2
RT @ken_barber: PuppetDB 2.1.0 has been released! https://groups.google.com/forum.... Check out our blog on the topic: http://puppetlabs.com/blog.... #puppet
RT @leighclifford: Best part of the Tour de France so far! #TDF2014 #Sheep https://twitter.com/leighcl...
RT @Gizmodo: Scientists have located the brain's on/off switch for consciousness http://gizmodo.com/scienti... https://twitter.com/Gizmodo...
RT @nytimes: I Am the Real Nick Cave http://www.nytimes.com/2014...
RT @JPBarlow: Sooner or later, you lose everything. Love it anyway.